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As ChatGPT and Large Language Models (LLMs) battle it out around the world, I decided to try it out for myself and see what predictions it has for the conversational AI market in 2023.
However, since the well-known and frequently discussed ChatGPT model failed to provide me with current, up-to-date information, this is the unhelpful response I received:
“As I mentioned earlier, as an AI language model, I do not have access to real-time market data. However, based on recent market research and forecasts, the global conversational artificial intelligence market is expected to continue to grow in the coming years.
And that’s one of the hurdles of the limited AI model, and perhaps the fact that (according to Gartner) 90% of mainstream chatbots today will be abandoned by 2025 simply because they can’t provide intelligent, relevant, or accurate advice to users.
By adding conversational AI, enterprises can transform basic chatbots with limited service functionality into more relevant, informative and intelligent conversations that deliver real business value and meaningful service experiences.
On June 22, 2023, Kore.ai will launch our EMEA Tour ’23 in Amsterdam, followed by London on July 5, and then Stockholm, Munich and Dubai later in the year. The EMEA Tour will bring together experience leaders to share ideas and best practices, as well as answer any and all questions related to conversational AI and the creation of intelligent virtual assistants. Get answers to your questions to successfully deploy conversational AI virtual assistants for use cases that benefit your business and improve the experience for customers and employees.
If you are a decision maker or key influencer and would like to attend our EMEA event, you can find out more about the agenda and register here.
Join us and learn:
- What is conversational AI and what is the difference between intelligent virtual assistants and basic chatbots.
- Why LLMs are important (and what they are in the first place).
- How the Kore.ai conversational AI platform differs from ChatGPT and understand the benefits of combining LLMs and CAIs for incredible business value.
- How to get started with conversational AI and create intelligent virtual assistants.
- How to prove ROI for business case development – and how Kore.ai helps with that.
- Reasons why the largest enterprises trust Kore.ai
- A proper conversational AI tech stack for CX and EX
Gartner market research shows that the conversational artificial intelligence market is expected to grow from $10.7 billion in 2023 to $29.8 billion by 2028. Companies of all shapes and sizes are getting ahead of the competition with conversational AI technology. With so many choices, it can be difficult to choose the right AI chat partner. Discover why Kore.ai has once again been named a leader in the 2023 Gartner® Magic Quadrant™ for enterprise conversational AI platforms.
We hope you’ll be able to join us at one of the EMEA Tour ’23 locations where we’ll showcase the power of conversational AI and how it can help deliver extraordinary experiences for extraordinary business results.
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